Participation is optional however you may not be able to use some of our services if you decide to withhold information. We may ask you to provide additional information that will enable us to improve your site experience. By using our site, you agree to the terms and conditions of this policy. This statement applies solely to information collected at our website. We collect and use information through our Web site only in the ways disclosed in this statement. We will not sell your name or information. costumesinaustralia collects and used personal information to operate and to deliver the services you have requested. We will not refund goods that have been worn, do not have their original packaging or show obvious signs of abuse.Ĭ respects each individual's right to personal privacy. International Customers - If you are returning an item to us for a refund or an exchange then the cost of returning the item to us is your responsibility.Īll products to be returned must be carefully repackaged with their original packing and be in an unworn condition. We cannot be held responsible for returns that are lost in transit. For your own protection, we recommend that you request proof of posting when returning the item, or you may wish to select a delivery method that insures you for the value of goods that you are returning. The buyer is responsible for return postage costs,the item is your responsibility until it reaches us. Please contact us and complete our Exchange Authorization Form and send with the item back to us. We will post the replacement item once the original has been received at our end. Customer will be requested AUD$10 express postage (within Australia) for resending the item. We accept exchanges within 7 days of purchase provided the garments are unworn and returned in their original condition. Please contact us and complete our Return Authorization Form and send with the item back to us. Please allow several days for the refund to appear on your statement. We will refund using the method of payment that was used to purchase the item once we have received the item. We offer refunds without the express postage we have paid. Garments must be unworn and in their original condition. Returns are accepted within 7 days of purchase.
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